Q1. What about the delivery options?
We can offer door-to-door services by air or by sea depending on your actual request. Delivery methods include DHL, UPS, TNT, FedEx by air, and sea transportations.
Q2. What is the delivery time?
The standard delivery time is 3-7 days.
Q3. What kind of packaging is used?
The equipment is secured in a strong and protective aluminum alloy case, carton case, or wooden case.
Q4. Do you provide timely technical support?
Yes, a professional technology supporting team is available for timely assistance. Technical documents are fully prepared to support setup and operation requirements.
Q5. What payment methods are accepted?
Accepted payment methods include T/T, Western Union, Money Gram, Escrow, and PayPal.
Q6. What happens if the machine is damaged during shipment?
Generally, purchasing insurance before shipment is recommended to avoid financial loss from rough transit. Assistance will be provided to help resolve claims with insurance companies to retrieve funds in a timely manner.